Indianapolis International Airport Wins Top Award For 14th Year

Indianapolis International Airport has done it again.

For the 14th consecutive year, travelers have ranked Indianapolis International Airport as the best in its category, according to the Airports Council International World Airport Service Quality Customer Experience Awards.

That's not a marketing slogan. Rather, it's based directly on surveys from real passengers.

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Indianapolis Named Best Airport Again

Indianapolis International Airport ranked Best Airport in the category of "Airports Accommodating 5 Million to 15 Million Passengers."

It also earned Best Airport for "Easiest Airport Journey in North America."

The recognition comes from the Airports Council International World Airport Service Quality survey, which gathers feedback directly from travelers.

According to ACI, the awards are considered the most credible recognition of airport excellence in customer experience because they are based on standardized Departures and Arrivals Surveys completed by passengers.

What Makes Indianapolis Stand Out

Frequent flyers often cite Indianapolis International Airport for its:

• Clean facilities
• Short security lines
• Easy parking
• Simple terminal layout
• Friendly staff

For travelers from Indiana and around the world, Indianapolis continues to be a popular alternative to larger, more congested airports.

Read More: Indiana Ranked One Of The Five Best States To Drive In

Why The ASQ Awards Matter

The ACI World Airport Service Quality Awards are not based on internal airport reports or advertising campaigns.

They are shaped by the voice of real-life passengers and grounded in global data standards.

That means travelers themselves are the ones giving Indianapolis International Airport the top marks.

Fourteen consecutive years at the top is rare in any industry.

If you have flown through Indianapolis recently, you have likely noticed the difference.