In recent news, a concerning recall has been issued for Soft Serve On The Go cups in Illinois due to potential contamination with Listeria monocytogenes. This recall has raised important concerns about food safety and the potential risks associated with consuming these products.

Listeria Contamination in Soft Serve On The Go Cups

Listeria monocytogenes is a harmful bacterium that can cause severe infections, particularly in vulnerable populations such as young children, the elderly, and individuals with weakened immune systems. While healthy individuals might experience short-term symptoms like high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea, according to the Centers for Disease Control and Prevention, Listeria infection can have even more devastating consequences, including miscarriages and stillbirths among pregnant women.

Distribution and Affected States

The recalled Soft Serve On The Go cups were distributed in various states across the United States, including Illinois. This means that consumers in Illinois need to be especially vigilant. The product was distributed to many businesses and institutions including long-term care facilities, nursing homes, schools, and camps, and was sold nationwide in canteens, grocery stores, and convenience stores.

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Product Description

The product in question is packaged in an 8 fl oz. clear plastic cup, resembling the soft serve cups typically served in ice cream shops. It comes with a clear plastic cover that has a seal and a spoon attached to it. The product brand name is "Soft Serve On The Go cups," and this recall affects all flavors of this product.

attachment-listeria ice cream
via FDA

Identifiable Code and Recall Dates

It's essential to note that the only identifiable code on the package is the UPC (Universal Product Code). There are no LOT numbers or best-by dates. The recall includes all products produced up to August 4, 2023. According to the Food and Drug Administration, the following UPCs are affected.

Soft Serve on the go Vanilla Chocolate, 8 fl oz UPC 0-91404-15129-0<br />Soft Serve on the go Razzle, 8 fl oz UPC 0-91404-15133-7<br />Soft Serve on the go Caramel, 8 fl oz UPC 0-91404-15131-3<br />Soft Serve on the go Parve Vanilla Chocolate, 8 fl oz UPC 0-91404-15113-9<br />Soft Serve on the go Sorbet Strawberry Mango, 8 fl oz UPC0-91404-15128-3<br />Soft Serve Lite Peanut Butter, 8 fl oz UPC0-91404-15285-3

Illness Cases and Response

As of now, two cases of illness related to this outbreak have been reported in two states, New York and Pennsylvania. While both individuals were hospitalized, fortunately, there have been no reported deaths associated with this recall. The recall was initiated when an individual reported becoming ill after consuming this product. Subsequent testing by the Pennsylvania Department of Agriculture revealed the presence of Listeria monocytogenes in one sample.

via FDA

Company Action and Consumer Guidance

In response to this situation, the company, Real Kosher Ice Cream of Brooklyn, New York, has ceased the production and distribution of the affected product. The FDA and the company are actively investigating the root cause of the issue.

Consumers in Illinois and other affected states are strongly advised to discontinue the consumption of these Soft Serve On The Go cups immediately. If you have purchased these products, dispose of them safely or return them to the store where you made the purchase for a full credit refund.

Questions and Concerns

For any questions or concerns, you can contact the Soft Serve On The Go team at 845-668-4346 or via email at Their customer support is available Monday through Friday from 9 a.m. to 5 p.m. EST.

Food safety is paramount, and it's crucial to stay informed about recalls like this one to protect your health and the health of your loved ones. If you have these Soft Serve On The Go cups, take immediate action to ensure your safety and the safety of your community.

[Source:, CDC]

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