Contact Us

Netflix Loses 800k Users in Q3

Justin Sullivan, Getty Images

Netflix was once the king of customer service and all things related to at-home movie/TV viewing. But lately, they just can’t get a break. On Monday, Netflix revealed in their third quarter report that it has lost about 800,000 subscribers since June, and the company expects to lose more in the coming months.

Netflix’s CEO Reed Hastings say the company believes their future is in the streaming of its video content, so he was prepared to see a decline in DVD-by-mail customers. That may be the case, but that didn’t stop shares of Netflix to take a 35-percent dive in trading on Tuesday.

This revolt/boycott/mass exodus of subscribers began back in July, when Netflix announced a price hike of almost 60 percent. Then, to piss off customers even more, they decided to make things more complicated by splitting the accounts of those customers who wanted both the DVD-by-mail and streaming options. Netflix has since abandoned its Qwikster streaming service and reinstated both mail and streaming account options, but the decision may have been too late.

Do you have, or did you have Netflix? I do. I thought about cancelling my account, but instead I just got rid of a couple features and cut my monthly cost in half.

Best of 103GBF

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for 103GBF All Access quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive 103GBF All Access contests, events, coupons, presales, and much more delivered to you for FREE.